Help & Frequently Asked Questions
Straightforward answers about pricing, delivery, privacy, and how AI is used.
How much does it cost?
A single, one-off payment of £15 GBP per piece. There is no subscription and no account required.
What do I get for that?
3 ready-to-use versions of your speech or letter, each in a different tone, delivered instantly and available to download.
What if I want changes after I pay?
You receive 3 complete versions in different tones, so you can pick the one closest to what you want. They are plain text and yours to edit freely. Before paying, you can also go back and adjust your answers to regenerate the free preview as many times as you like.
How long can I access my speech or letter?
You get a private retrieval link by email that stays valid for 14 days after purchase. After that, the content is automatically deleted.
What is your refund policy?
Refunds are available in line with our Refund Policy.
What happens to my personal information?
Your answers are used only to create your draft, stored securely for as long as needed to deliver and support your order, then deleted. See our Privacy Policy for the full detail on data and deletion.
Do I need to create an account?
No. Checkout is guest-only — all you need is a valid email address to receive your retrieval link.
How is my speech or letter delivered?
Straight after payment you can download your drafts on the page, and we also email you a private retrieval link so you can come back to them later.
What does the AI do — and what does it not do?
It arranges and shapes the words, memories and details you provide into a well-structured speech or letter. It never invents biographical details, relationships, events or quotes — if more detail would help, it will suggest where you could add your own.
I need more help — who do I contact?
Reach out any time via our Contact page and we will get back to you, or refer to one of our helpful guides.